The motel enforces a strict no smoking policy in rooms, requires credit card details for bookings, and mandates full payment on arrival. Check-in begins at 2 pm, check-out is at 10 am, and special arrangements for early check-in or late check-out can be made upon request, with guests under 18 needing adult supervision.
Conveniently situated near Te Aroha's attractions and amenities, the motel is a short walk from supermarkets, restaurants, cafes, and antique shops, providing easy access to the town's historical architecture. Adjacent to the motel are Te Aroha's renowned mineral spas, Swim Zone, Museum, and a croquet lawn in the domain, offering guests leisure options at their doorstep. Additionally, the motel's location allows for quick trips to nearby towns such as Morrinsville and Paeroa within 15 minutes, and Matamata within 25 minutes, enabling guests to explore a variety of attractions in the region.